Contact Us

Depending on the content, it may take some time to give an answer. In addition, please note that holidays will be handled after the next business day.

Please be sure to enter the order number when making inquiries regarding your order.

On Live Tours
On Live Anytime Anywhere

On Live Tours is a Virtual Tour, which means you can feel like traveling without transportation costs or travel time for people all over the world who can`t go even if they want to travel.

How to join us

  1. Download required to participate in On Li ve Tours. APP is free.(Click here for Zoom

    Zoom App Download

  2. We will send you reservation confirmation with Zoom URL.

    You can make a contract with 1 account (1terminal)

  3. It is not applicable to trav el contracts b ecause this tour is Virtual experience by using Zoom Meeting

  4. Please set your nickname in ad vance for smooth tour management.Click here for the setting method

  5. In case the email is not delivered, please check spam up, please. If you can not receive our email let us know about it by email.

  6. After submitting ,You changed your email address ,contact us ,please.

About cancellation and changes

○ We will not be able to accept cancellation due to customer`s convenience.

After submitting, We will not be able to accept cancellation due to customer`s convenience.

○ If the schedule changes due to bad weather.

There might be a change in schedule depends on the weather conditions of the day. In case of change, we will inform you from 5days in advance. If the schedule changes due to bad weather, we will inform you of the next date. Choose the desired date by email, prepare for reception of information, please.

About payment

  • ※credit card(VISA/Master/JCB/American Express/Diners)

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